Terms of Service.

These Terms of Service ("Terms") govern your use of firstflylogistics.com (the "Website"), operated by First Fly Logistics ("we", "us", "our"), 15/8/1, 12th A Cross Rd, Sampangiram Nagar, Bengaluru – 560027, Karnataka, India. By using the Website, you agree to these Terms. If you do not agree, please do not use the Website.

1. About these Terms

These Terms cover the use of the Website only. Any shipment you book with us is governed by the terms agreed at the time of booking, which apply in addition to these Terms.

2. Using the Website

You agree to use the Website only for lawful purposes. You must not:

• submit false, misleading or someone else's information through our forms;
• send spam or automated submissions through the Website;
• attempt to gain unauthorised access to the Website or its systems, or interfere with how it works; or
• copy or collect content from the Website using automated tools without our written permission.

3. Quote requests

Submitting a quote request does not create a booking or a contract. Any quote we provide is based on the information you give us and must be confirmed by us before a shipment is booked. The final price and conditions are confirmed at the time of booking.

4. Shipment tracking

Tracking information is provided for your convenience and is based on data from our tracking systems and partners. While we aim to keep it accurate and up to date, it may sometimes be delayed or incomplete, and it should be used as a guide only.

5. Franchise applications

Submitting a franchise application does not create a franchise, partnership or any other agreement, and does not oblige either party to proceed. Any franchise arrangement is subject to a separate written agreement.

6. Website information

We make reasonable efforts to keep the information on the Website accurate, including details of our services, branches and contact information. However, this information may change and is provided without guarantees of completeness or accuracy.

7. Intellectual property

The content on the Website, including text, images, logos and design, is owned by or licensed to First Fly Logistics. You may view and share links to the Website for personal or business reference, but you may not copy, reproduce or reuse its content without our written permission.

8. Links to other websites

The Website contains links to and content from third-party services, such as Google Maps and our tracking partner. We do not control these services and are not responsible for their content, availability or practices.

9. Disclaimer

The Website is provided on an "as is" and "as available" basis. To the extent permitted by law, we do not guarantee that the Website will always be available, uninterrupted or free of errors.

10. Limitation of liability

To the maximum extent permitted by law, First Fly Logistics is not liable for any indirect, incidental or consequential loss arising from your use of, or inability to use, the Website. Nothing in these Terms limits any liability that cannot be limited under applicable law.

11. Privacy

Our Privacy Policy explains how we collect and use personal information submitted through the Website.

12. Changes to these Terms

We may update these Terms from time to time. The latest version will always be on this page, with the date it was last updated. Continuing to use the Website after a change means you accept the updated Terms.

13. Governing law and jurisdiction

These Terms are governed by the laws of India. The courts at Bengaluru, Karnataka have exclusive jurisdiction over any disputes arising from these Terms or your use of the Website.

14. Contact us

If you have any questions about these Terms, please email info@firstflylogistics.com, call +91 80 4132 1555, or visit our Contact page.