Support
Frequently asked questions.
Quick answers about shipping, tracking and working with First Fly Logistics.
How do I track my shipment?
Go to the Track Shipment page and enter the tracking number from your booking confirmation or receipt. Live status opens in a new tab.
How do I get a quote?
Fill in the form on our Get a Quote page with your shipment details. You can also email info@firstflylogistics.com or call +91 80 4132 1555.
What services do you offer?
Door-to-door delivery, parcel delivery across India and worldwide, and freight services including air freight, sea freight and freight forwarding. See Services for details.
Can you collect from my address?
Yes. With our door-to-door service we pick up from any address and deliver straight to the recipient.
Where is my nearest branch?
Our Branches page lists every branch across India, with a map and an A–Z directory.
How can I become a franchise partner?
Fill in the application form on our Franchise Opportunities page and our team will get in touch.
How do I contact customer support?
Email info@firstflylogistics.com or call +91 80 4132 1555. Our mobile numbers, office address and a map are on the Contact page.